Capsules not packed in a Capsules sheet!!

From past 3 days, i am taking some capsules for a small health problem i have. I bought a sheet of this capsules (10 in no.) from a medical shop 3 days back and i am having 2 of them daily. Yesterday evening, when i was about to go for one more round of having the capsules, as per the prescription, i noticed that 2 capsules are missing from the sheet! Here, missing means the capsules are not packed at all while manufacturing the sheet! I was totally taken back as this was the first time in my life i am seeing something going wrong in medicines! Then, i went back to the shop where i bought this sheet and they promptly checked for the Batch No. and then gave me a replacement of the 2 capsules saying sorry for this (anyways, it was not their fault though) Fine, not a problem as long as i got the capsules replaced...but i was thinking of how this can happen in medicines and that too from India's premier Pharmaceutical company. 1. The company is Ranbaxy and i suppose, they are kind-of leaders in the segment. 2. Each capsule costs Rs. 20/- that is not very affordable by the general public (mainly some poor folks) and if this kind of missing capsules stuff happens to the public, then its a problem. 3. Looking at this instance, one can question the quality / inspection procedure of the medicines...I believe that when this medicine is under production, somebody should be in charge of supervising the process including correct packaging. But looking at this instance, i dont think this is done!